Shipping policy

Processing
Orders are processed within 3 to 6 business days. During new drops and busy periods, processing can take longer.

Shipping rates

Where we ship
We ship to the United States, Canada, the United Kingdom, Australia, New Zealand, Japan, South Korea, Hong Kong, Singapore, Malaysia, Israel, the United Arab Emirates, and these European countries: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden and Switzerland.

Delivery times
US orders usually arrive 2 to 3 business days after processing, in most cases by USPS. International orders usually ship with DHL, and delivery times vary by destination. These are estimates, not guarantees.

Tracking
You’ll get an email with a tracking number as soon as your order ships.

Duties and taxes
International orders may be charged customs duties or import taxes on delivery. These are set by your country and are the customer’s responsibility.

Wrong address, lost or damaged orders
Check your address before you order. If you need to change it, or your package is lost or arrives damaged, email Zachcray@risenmgmt.co with your order number and we’ll sort it out.